Team Leader (Tl)

Start your next role as a Team Leader (Tl) with Media Tech Temple in Bharatpur Junction, Bharatpur. There are 5 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Identify, Attract, And Hire Top Talent By Managing The Recruitment Process. Develop Job Descriptions, Screen Candidates, And Conduct Interviews. Collaborate With Teams To Meet Workforce Needs Efficiently. 1 - 2 Years Experience Compulsory. | Type : Sales

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A patient, calm under pressure attitude

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Work location: Bharatpur Junction, Bharatpur, Rajasthan
• Openings: 5
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Media Tech Temple reviews applications regularly.