Telecaller

Media Tech Temple is looking for a Telecaller to join its team in Anand Nagar, Bharatpur. Freshers can apply. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹8,000 – ₹11,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Anand Nagar, Bharatpur, Rajasthan
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Media Tech Temple today.