Telecaller

Join Media Trend Company as a Telecaller in Paltan Bazaar, Dehradun. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Quick facts

• Work location: Paltan Bazaar, Dehradun, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Media Trend Company.