Telecaller

Mediboon Pharma is hiring a Telecaller in Karnal. The team is filling 3 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹10,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Complaint handling, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are polite and patient

Position details

• Work location: Karnal, Haryana
• Work mode: Work from office
• Employment type: Full time
• Openings: 3
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 10:00 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mediboon Pharma reviews applications regularly.