Telecaller

Looking for a Telecaller role in Mohan Nagar - Ghaziabad, Delhi? Medical Care Solution is hiring now. Salary is up to ₹12,000/month. No experience? You can still apply.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Hindi and English, CRM tools
• Basic English
• Freshers can apply

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Job location: Mohan Nagar - Ghaziabad, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

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