Customer Relationship & Accounts Ex...

Medicann is hiring a Customer Relationship & Accounts Ex... in Anna Nagar West, Chennai. The pay goes up to ₹23,000/month.

Employer’s description

Looking For A Proactive Crm & Accounts Executive To Manage Customer Follow-Ups, Crm Updates, Invoicing, Order Processing, Stock Records, Payment Tracking, Basic Accounting, And Coordination With Doctors, Warehouse And Courier Partners. Must Be Organized, Detail-Oriented And Proficient In Excel. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Hindi, English

Salary and benefits

Compensation: ₹18,000 – ₹23,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Hindi, English
• You are polite and customer-first

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Quick facts

• Location: Anna Nagar West, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Timings: 10:30 AM - 7:30 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Medicann today.