Bpo Voice & Non Voice Customer Serv...

Medicare is hiring a Bpo Voice & Non Voice Customer Serv... in Gwal Pahari - Gurgaon, Delhi. You can earn up to ₹16,000/month. 20 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A patient, calm under pressure attitude

Compensation

Compensation: ₹15,000 – ₹16,000 per month.

Job at a glance

• Work location: Gwal Pahari - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 20
• Employment type: Full time

Ready to start? Upload your resume and apply to Medicare today.