Operation Manager

Medikiz Healthcare LLP is hiring an Operation Manager in Pimple Saudagar, Pune. There are 2 open positions. The pay goes up to ₹32,000/month.

Employer’s description

We Are Looking For An Experienced And Proactive Operations & Service Manager To Lead And Enhance Our Patient Service Operations. The Ideal Candidate Will Be Responsible For Developing And Improving Healthcare Service Processes, Ensuring Exceptional Patient Experience, Coordinating Multidisciplinary Medical Teams, Managing Service Quality,. More Than 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹28,000 – ₹32,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Active listening, Typing speed, Verbal communication and CRM tools
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: Pimple Saudagar, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2

Ready to start? Upload your resume and apply to Medikiz Healthcare LLP today.