Telecaller

Medstep Educational Consultancy wants to bring on a Telecaller for its Sujatha Nagar, Ongole team. There are 15 open positions. You can earn up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Telugu, Hindi, English
• A patient, customer-first attitude

Position details

• Location: Sujatha Nagar, Ongole, Andhra Pradesh
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Medstep Educational Consultancy. It takes less than a minute.