Telecaller

Join Meena Honda as a Telecaller in Varanasi. No experience? You can still apply. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Position details

• Location: Varanasi, Uttar Pradesh
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site

Ready to start? Upload your resume and apply to Meena Honda today.