Telecaller

A new Telecaller role is open at Meenakshi Enterprises, Murali Nagar, Visakhapatnam. 2 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Typing speed, Hindi and English, Active listening and Complaint handling
• Female Only
• No English required
• Freshers can apply

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Murali Nagar, Visakhapatnam, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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