Telecaller

Join Meera Tea Powder Company as a Telecaller in Amaravathi, Guntur. Freshers can apply. The pay goes up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Typing speed, Hindi and English and Active listening
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Compensation

You will be paid ₹10,000 – ₹20,000 per month.

What you will do

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Amaravathi, Guntur, Andhra Pradesh
• Job type: Full time
• Openings: 1
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Meera Tea Powder Company.