Customer Support Representative (Cs...

A new Customer Support Representative (Cs... role is open at Megaaopes Solutions, Banaswadi, Bengaluru. The team is filling 10 vacancies. The pay goes up to ₹22,000/month.

Employer’s description

Customer Support. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound | Marketing | Languages : English, Hindi

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

What you get

The salary for this role is ₹17,000 – ₹22,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Marketing, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• Marketing
• Languages: English, Hindi

Job at a glance

• Location: Banaswadi, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Megaaopes Solutions.