Assistant Manager Operations

Megha Pro Facility Management (P) Ltd has an opening for an Assistant Manager Operations based in Brookefield, Bengaluru. There are 2 open positions. The pay goes up to ₹45,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Kannada
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• You are patient and polite

Compensation

The salary for this role is ₹40,000 – ₹45,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Quick facts

• Work location: Brookefield, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Megha Pro Facility Management (P) Ltd reviews applications regularly.