Telecaller

Meghana Educational Services is hiring a Telecaller in Guntur. The team is filling 4 vacancies. The pay goes up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹7,000 – ₹10,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Active listening, CRM tools and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Guntur, Andhra Pradesh
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 4

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