Customer Relationship Executive (Cr...

Mehta Tea Private Limited (Mehta Tea Private Limited Unit-II) wants to bring on a Customer Relationship Executive (Cr... for its Rala mandal, Indore team. The pay goes up to ₹20,000/month.

Note from the employer

Customer Relationship Executive (Female) We Are Seeking A Female Candidate With Excellent Communication And Customer Handling Skills. Responsibilities Include Addressing Customer Queries, Maintaining Records, Coordinating With Internal Teams, And Ensuring Customer Satisfaction. Graduate With 13 Years Of Experience Preferred. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Marketing | Languages : Hindi, English

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Marketing
• Languages: Hindi, English
• You are customer-first and patient

Position details

• Work location: Rala mandal, Indore, Madhya Pradesh
• Work type: On-site
• Job type: Full time
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mehta Tea Private Limited (Mehta Tea Private Limited Unit-II).