Operation Manager

A new Operation Manager role is open at Menmentor Guarding And Facilities Pvt Ltd, Gandhi Nagar, Bengaluru. Salary is up to ₹45,000/month.

Note from the employer

Manage Day-To-Day Security Operations At All Assigned Sites. Supervise Operation Team. More Than 2 Years Experience Compulsory. | Skills Needed : Computer, Email

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Computer, Email
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer, Email

Pay and perks

Compensation: ₹35,000 – ₹45,000 per month.

Job at a glance

• Job location: Gandhi Nagar, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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