Process Coordinator

MERA BABA REAL ESTATE Private limited has an opening for a Process Coordinator based in Sector 49 - Gurgaon, Delhi. You can earn up to ₹30,000/month.

In the employer’s words

Key Responsibilities Coordinate And Monitor Day-To-Day Operational Processes To Ensure Smooth Execution Identify Process Gaps, Inefficiencies, And Areas For Improvement Work Closely With Cross-Functional Teams To Streamline Workflows Develop And Maintain Process Documentation, Sops, And Reports Ensure Compliance With Company Policies. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹25,000 – ₹30,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, calm under pressure attitude

Job details

• Work location: Sector 49 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to MERA BABA REAL ESTATE Private limited today.