Tele Caller

Start your next role as a Tele Caller with Merchant navy career academy in Nagwa Lanka, Varanasi. Great for first-time job seekers. You can earn up to ₹12,000/month. 2 candidates will be hired for this role.

In the employer’s words

We Are Hiring An Admission Counsellor Cum Telecaller To Convert Leads Into Enrollments. You Will Make Outbound Calls, Respond To Inquiries, Explain Courses, Guide Students Through The Admission Process, And Maintain Accurate Lead Records In The Crm. Requires Excellent Communication And A Proven, Target-Driven Sales Mindset.

What you will do

As a Tele Caller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹8,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Verbal communication, Typing speed, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Job details

• Job location: Nagwa Lanka, Varanasi, Uttar Pradesh
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Working hours: 09:00 am - 6:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Merchant navy career academy.