Fresher & Experience Candiadte

Mercury Insurance Broker Pvt. Ltd. has an opening for a Fresher & Experience Candiadte based in Shadipur, Delhi. Salary is up to ₹16,000/month. There are 20 open positions. Freshers can apply.

Note from the employer

Required Fresher & Experience Candidate For Insurance. Type : Outbound, Domestic | Languages : English, Hindi

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi
• A customer-first, patient attitude

Compensation

You will be paid ₹10,000 – ₹16,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Shadipur, Delhi, Delhi
• Openings: 20
• Work mode: Work from office
• Shift: 10:00AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Apply today and take the next step in your career with Mercury Insurance Broker Pvt. Ltd..