Required Fresher & Experience Calle...

A new Required Fresher & Experience Calle... role is open at Mercury Insurance Broker Pvt. Ltd., Sector 2 - Noida, Delhi. The team is filling 30 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

Required Fresher & Experience Candidate For Insurance Sector. Type : Outbound, Domestic, Sales | Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Hindi, English
• You are polite and patient

What you get

You will be paid ₹12,000 – ₹16,000 per month.

What the job involves

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Sector 2 - Noida, Delhi, Delhi
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mercury Insurance Broker Pvt. Ltd..