Telecaller

Mercury Insurance Brokers Pvt Ltd has an opening for a Telecaller based in Sector 3 - Noida, Delhi. The pay goes up to ₹18,001/month. There are 30 open positions.

Note from the employer

We Are Looking For Enthusiastic And Result-Driven Telecallers To Join Our Team. The Role Involves Lead Generation And Customer Engagement Through Outbound Calls For Max.Fixed Salary 14,000 18,000 Per Month (Based On Interview & Experience).Unlimited Incentives On Performance.Fixed Working Hours: 10:00 Am 06:00 Pm.6 Days Working, Sunday Fixed Off.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Complaint handling, Typing speed, Active listening, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹14,001 – ₹18,001 per month.

Quick facts

• Location: Sector 3 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Ready to start? Upload your resume and apply to Mercury Insurance Brokers Pvt Ltd today.