International Bpo Executive

Mergen Infotech (Opc) Private Limited is hiring an International Bpo Executive in Koramangala, Bengaluru. There are 30 open positions. No experience? You can still apply. Salary is up to ₹28,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, International, Sales | Marketing | Languages : English

Salary

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International, Sales
• Marketing
• Languages: English

Day-to-day work

In this role, you will:

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Interview timings: 1:00 PM - 10:00 PM | Monday to Friday
• Shift: 8:00 PM - 5:00 AM | Monday to Friday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Mergen Infotech (Opc) Private Limited reviews applications regularly.