International Telecom Voice Process

Looking for an International Telecom Voice Process role in Koramangala, Bengaluru? Mergen Infotech (OPC) Private Limited is hiring now. The pay goes up to ₹35,000/month. There are 10 open positions.

In the employer’s words

Us Customers Regarding Internet And Wifi Service Requirements. Promote And Sell Broadband Plans, Wifi Packages, Upgrades, And Subscription Services*.* Understand Customer Needs And Recommend The Most Suitable Internet Plans And Packages,* Maintain Accurate Records Of Customer Interactions In Crm Tools (E.G., Zendesk Or Similar). More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, International, Sales | Marketing | Languages : English

Key responsibilities

As an International Telecom Voice Process, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Marketing, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International, Sales
• Marketing
• Languages: English
• A polite, patient attitude

Salary and benefits

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Job details

• Job location: Koramangala, Bengaluru, Karnataka
• Interview: 7:00 PM - 10:00 PM | Monday to friday
• Timings: 8:00 PM - 5:00 PM | Monday to Friday
• Work type: Work from office
• Employment type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Mergen Infotech (OPC) Private Limited.