International Voice Process Agent

Mergen Infotech (OPC) Private Limited has an opening for an International Voice Process Agent based in Koramangala, Bengaluru. There are 30 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, International, Sales | Marketing | Languages : English

Salary

You will be paid ₹30,000 – ₹35,000 per month.

What you will do

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International, Marketing, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International, Sales
• Marketing
• Languages: English
• A patient, polite attitude

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Interview: 1:00 PM - 10:00 PM | Monday to Friday
• Vacancies: 30
• Job type: Full time
• Work mode: Work from office
• Timings: 8:00 PM - 5:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Mergen Infotech (OPC) Private Limited today.