International Voice Process Agent

Mergen Infotech (Opc) Private Limited has an opening for an International Voice Process Agent based in Koramangala, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Make Outbound Calls To International Customers And Generate Sales* Pitch Products/Services Effectively And Close Deals* Understand Customer Requirements And Offer Suitable Solutions* Achieve Daily, Weekly, And Monthly Sales Targets* Build And Maintain Strong Customer Relationships* Update Crm With Call Details And Sales Status. Type : International, Outbound, Inbound, Sales | Marketing | Languages : English

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound, Sales
• Marketing
• Languages: English
• You are calm under pressure and patient

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Timings: 8:00 PM - 5:00 AM | Monday to Friday
• Employment type: Full time
• Openings: 30
• Work type: Work from office
• Interview timings: 8:00 PM - 10:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Mergen Infotech (Opc) Private Limited reviews applications regularly.