International Voice Process Agent

A new International Voice Process Agent role is open at Mergen Infotech (OPC) Private Limited, Koramangala, Bengaluru. There are 30 open positions. You can earn up to ₹35,000/month.

Employer’s description

International Voice Process Executive Telecom Sales (Us Process) **Location:** Koramangala, St Bed Layout, Bangalore **Shift:** Night Shift (Us Time Zone) **Working Days:** 5 Days A Week **Experience:** 2+ Years In International Telecom Sales **Salary:** Competitive Salary + Attractive Incentives. More Than 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Sales | Marketing | Languages : English

Your responsibilities

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Night shift
• More Than 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Sales
• Marketing
• Languages: English
• Someone patient and calm under pressure

Job details

• Location: Koramangala, Bengaluru, Karnataka
• Work mode: Office-based
• Employment type: Full time
• Interview: 7:00 PM - 10:00 PM | Monday to Friday
• Working hours: 8:00 PM - 5:00 AM | Monday to Friday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Mergen Infotech (OPC) Private Limited reviews applications regularly.