International Voice Process Agent

Start your next role as an International Voice Process Agent with Mergen Infotech (OPC) Private Limited in Koramangala, Bengaluru. There are 30 open positions. The pay goes up to ₹28,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, Sales, International | Marketing | Languages : English

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

What you get

You will be paid ₹25,000 – ₹28,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, International
• Marketing
• Languages: English
• You are calm under pressure and patient

Job details

• Work location: Koramangala, Bengaluru, Karnataka
• Openings: 30
• Job type: Full time
• Shift: 8:00 PM - 5:00 AM | Monday to Friday
• Work type: Work from office
• Interview: 8:00 PM - 10:00 PM | Monday to Friday

Click Apply to send your profile to Mergen Infotech (OPC) Private Limited. It takes less than a minute.