International Voice Process Agent

Start your next role as an International Voice Process Agent with Mergen Infotech (Opc) Private Limited in Silk Board, Bengaluru. 20 candidates will be hired for this role. Salary is up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Candidate Should Be Goodin Communication And Knowledge About Sales. Type : International, Outbound, Inbound, Sales | Marketing | Languages : English

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound, Sales
• Marketing
• Languages: English
• You are patient and calm under pressure

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Job details

• Location: Silk Board, Bengaluru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Openings: 20
• Interview: 1:00 PM - 7:00 PM | Monday to Friday
• Shift: 8:00 PM - 5:00 AM | Monday to Friday

Ready to start? Upload your resume and apply to Mergen Infotech (Opc) Private Limited today.