International Voice Process Agent

A new International Voice Process Agent role is open at Mergen Infotech (OPC) Private Limited, Koramangala, Bengaluru. 30 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹26,000/month.

Employer’s description

* Make Outbound Calls To International Customers And Generate Sales* Pitch Products/Services Effectively And Close Deals* Understand Customer Requirements And Offer Suitable Solutions* Achieve Daily, Weekly, And Monthly Sales Targets* Build And Maintain Strong Customer Relationships* Update Crm With Call Details And Sales Status. Type : Inbound, Outbound, Sales, International, Domestic | Marketing

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, International, Domestic
• Marketing
• A calm under pressure, customer-first attitude

Compensation

You will be paid ₹18,000 – ₹26,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Interview: 1:00 PM - 9:00 PM | Monday to Friday
• Work mode: Office-based
• Job type: Full time
• Openings: 30
• Timings: 8:00 PM - 5:00 AM | Monday to friday

Click Apply to send your profile to Mergen Infotech (OPC) Private Limited. It takes less than a minute.