Telecaller

Merloam estate is looking for a Telecaller to join its team in Virugambakkam, Chennai. Salary is up to ₹20,000/month. The team is filling 25 vacancies.

Employer’s description

Make Outbound Calls To Prospective Customers To Promote Products Or Services.Handle Inbound Customer Inquiries Professionally.Explain Product/Service Features And Benefits To Customers.Generate And Qualify Leads For The Sales Team.Follow Up With Interested Customers And Maintain Regular Communication. Type : Sales, Outbound, Inbound | Marketing | Languages : Tamil, English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Inbound, Marketing, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Marketing
• Languages: Tamil, English
• Someone calm under pressure and polite

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Position details

• Job location: Virugambakkam, Chennai, Tamil Nadu
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25

Interested? Apply now on BetterJobs with your resume — Merloam estate reviews applications regularly.