Tele Caller

Metaarth has an opening for a Tele Caller based in Hazratganj, Lucknow. The team is filling 10 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Promote Our Products, Explain Investment Benefits, Understand Customer Needs, Generate And Follow Up On Leads, Convert Sales, Maintain Call Records, Coordinate Documentation With Internal Teams, And Resolve Customer Queries While Delivering Excellent Customer Service. Languages : Hindi, English | Type : Mutual Funds

What you get

You will be paid ₹12,000 – ₹20,000 per month.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English, Hindi and Mutual Funds
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Type: Mutual Funds

Job details

• Job location: Hazratganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office

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