Dra Tele Caller ( Dadar.W)

A new Dra Tele Caller ( Dadar.W) role is open at Meticulous, Dadar West, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹21,000/month.

Employer’s description

Only Dra Caller / Sr.Tele Caller Can Be Applied. Banking Experience Require. Monthly Inc. As Per Performance. More Than 2 Years Experience Compulsory. | Languages : Marathi

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi
• Someone calm under pressure and polite

What you get

Compensation: ₹18,000 – ₹21,000 per month.

What you will do

As a Dra Tele Caller ( Dadar.W), your work will include:

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Position details

• Work location: Dadar West, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | MONDAY TO FRIDAY AS PER SCHEDULE
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | MONDAY TO SATURDAY

Interested? Apply now on BetterJobs with your resume — Meticulous reviews applications regularly.