Ecommerce Account Manager

A new Ecommerce Account Manager role is open at Metro orthotics, Kondhwa, Pune. The pay goes up to ₹25,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Basic Excel, MS Word, Advanced Excel | Skills Needed : Email, Computer

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Advanced Excel, Basic Excel, Computer, Email, Ms Word
• Basic English
• Freshers can apply
• Basic Excel, MS Word, Advanced Excel
• Skills Needed: Email, Computer
• Someone customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Kondhwa, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Metro orthotics reviews applications regularly.