Operations Executive

Mevrick Solution Private Limited wants to bring on an Operations Executive for its Rajarhat, Kolkata team. 2 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Bengali, English, Hindi

Salary and benefits

The salary for this role is ₹13,000 – ₹15,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Bengali, English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, English, Hindi
• Someone polite and customer-first

Position details

• Work location: Rajarhat, Kolkata, West Bengal
• Work type: Office-based
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mevrick Solution Private Limited reviews applications regularly.