Counter

Mewashree has an opening for a Counter based in Shastri Nagar - Ghaziabad, Delhi. The pay goes up to ₹10,000/month. Great for first-time job seekers.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Salary and benefits

You will be paid ₹8,000 – ₹10,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, CRM tools and Hindi and English
• Basic English
• Freshers can apply

What the job involves

As a Counter, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Shastri Nagar - Ghaziabad, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Mewashree reviews applications regularly.