Tele Caller

A new Tele Caller role is open at Mhmb Housing Llp, HBR Layout, Bengaluru. You can earn up to ₹15,000/month. The team is filling 5 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Outbound

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales, Outbound
• Someone customer-first and calm under pressure

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Job location: HBR Layout, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Mhmb Housing Llp reviews applications regularly.