Bpo Executive

Mi Consultansy wants to bring on a Bpo Executive for its Goregaon West, Mumbai team. 5 candidates will be hired for this role. Salary is up to ₹22,000/month. Great for first-time job seekers.

In the employer’s words

Telecaller Role And Responsibilityknowing All The Details Of The Product Or Service Offerings.Regularly Updating And Obtaining The Lists Of Individual Contact Details.Meet And Exceed Sales Target Set By The Organization.Stay Updated With Market Trends To Better Serve Customers.Identify Customer Needs And Provide Solutions Through The Companys. Languages : Gujarati, Marathi, Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Marathi, Hindi, English

Position details

• Location: Goregaon West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 5
• Timings: 11:00 AM - 8:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mi Consultansy.