Field Executive

Microbe Diagnostics Laboratories Pvt Ltd has an opening for a Field Executive based in Sector 1 - Faridabad, Delhi. The team is filling 2 vacancies. You can earn up to ₹13,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, calm under pressure attitude

Salary

You will be paid ₹12,000 – ₹13,000 per month.

Quick facts

• Job location: Sector 1 - Faridabad, Delhi, Delhi
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

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