Operation Manager

Start your next role as an Operation Manager with Microbe Diagnostics Laboratories Pvt Ltd in Sector 47 - Gurgaon, Delhi. The team is filling 2 vacancies. You can earn up to ₹45,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹35,000 – ₹45,000 per month.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Complaint handling, Active listening, Typing speed
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and customer-first

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Sector 47 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Microbe Diagnostics Laboratories Pvt Ltd reviews applications regularly.