Operation Manager

Microbe Diagnostics Laboratories Pvt Ltd wants to bring on an Operation Manager for its Sector 47 - Gurgaon, Delhi team. Salary is up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Active listening
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A polite, patient attitude

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

What you get

The salary for this role is ₹30,000 – ₹40,000 per month.

Position details

• Job location: Sector 47 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Apply today and take the next step in your career with Microbe Diagnostics Laboratories Pvt Ltd.