Tele Caller

Microcare Ent Hospital wants to bring on a Tele Caller for its Hyderabad Jubilee HO, Hyderabad team. The team is filling 15 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

We Are Looking For A Dedicated Telecaller To Support Our Hospital By Generating Patient Leads, Handling Inquiries, And Guiding Patients About Our Services. The Role Involves Interacting With Potential Patients, Explaining Treatments, And Converting Inquiries Into Appointments. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Bengali, Gujarati, Malayalam, Kannada, Tamil, Telugu, Marathi, Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Bengali, Gujarati, Malayalam, Kannada, Tamil, Telugu, Marathi, Hindi, English
• Someone customer-first and patient

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Hyderabad Jubilee HO, Hyderabad, Telangana
• Interview: 9:30 AM - 6:30 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Microcare Ent Hospital.