Telecaller

Join Midway Abroad Education Services as a Telecaller in Labbipet, Vijayawada. Freshers can apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Complaint handling, Hindi and English and Typing speed
• Basic English
• Freshers can apply

Quick facts

• Work location: Labbipet, Vijayawada, Andhra Pradesh
• Vacancies: 1
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Midway Abroad Education Services today.