Telecalling

Join Milan Contact Support Pvt. Ltd. as a Telecalling in Dadabari, Kota. There are 20 open positions. You can earn up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Outbound Calls To Customers/Passengers Information. Handle Basic Customer Queries Politely And Professionally. Update Call Outcomes, Feedback, And Customer Details In Excel / Google Sheets. Follow Provided Call Scripts And Communication Guidelines. Inform Seniors About Complaints Or Issues For Escalations. Maintain Daily Calling And Reporting. Type : Outbound, Sales | Languages : English, Hindi

What you get

Compensation: ₹8,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales
• Languages: English, Hindi

What the job involves

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Dadabari, Kota, Rajasthan
• Job type: Full time
• Work type: On-site
• Vacancies: 20
• Interview: 11:00 AM - 7:00 PM
• Working hours: 11:00 AM - 7:00 PM

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