Customer Care Officer

Milestone All Solution has an opening for a Customer Care Officer based in Talegaon Dabhade, Pune. There are 10 open positions. Salary is up to ₹18,000/month.

Note from the employer

Telecalling For Motor / Health Insurance. Type : Sales | Marketing | Languages : Marathi, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Salary and benefits

Compensation: ₹14,000 – ₹18,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Job details

• Job location: Talegaon Dabhade, Pune, Maharashtra
• Job type: Full time
• Work type: Work from office
• Openings: 10
• Working hours: 9:45 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Milestone All Solution reviews applications regularly.