Telecaller

Join Milestone Consultancy as a Telecaller in Undri, Pune. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Responsible For Calls Follow Ups And Update System. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

What you get

You will be paid ₹14,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• You are patient and polite

What you will do

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Undri, Pune, Maharashtra
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Milestone Consultancy.