Customer Support Executive

Looking for a Customer Support Executive role in Andheri East, Mumbai? Minal Infojewels Limited is hiring now. There are 4 open positions. You can earn up to ₹30,000/month.

Note from the employer

We Are Seeking A Dedicated And Customer-Focused Customer Support Executive With Prior Experience In E-Commerce, Preferably In The Jewellery Industry. The Role Involves Handling Customer Queries Through Email And Chat Support, Ensuring Smooth Post-Purchase Service, And Maintaining A High Level Of Customer Satisfaction. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone persuasive and confident

Key responsibilities

• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• You'll identify and approach new customers in the assigned territory.
• You'll achieve monthly sales and collection targets.
• Explain products and offers clearly and handle objections

Quick facts

• Job location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 4
• Working hours: 9:00 AM - 5:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Minal Infojewels Limited.