International Voice Process Agent

Mind Loop Solutions is hiring an International Voice Process Agent in Kharadi Bypass Road, Pune. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month. Great for first-time job seekers.

Employer’s description

Hiring: International Voice Process Executive Handle Warm & Digital Leads, Interact With Customers, Upsell/Cross-Sell Services, And Manage Digital Sign-Ups. Perks: Daily/Weekly/Monthly Incentives, Cab Facility, Fixed Shift. Requirements: Excellent English, Sales-Driven Attitude, Prior International Calling Experience Preferred. Type : Outbound, International | Languages : English

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, International and Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English
• A calm under pressure, polite attitude

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Position details

• Job location: Kharadi Bypass Road, Pune, Maharashtra
• Interview: 9:00 AM - 4:00 PM | Monday to Friday 9:00 AM - 1:00 PM | Saturday
• Vacancies: 30
• Timings: 5:30 AM - 2:30 PM | Monday to Friday and 5:30 AM - 11:30 AM | Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Mind Loop Solutions reviews applications regularly.