Lead Generation Associate

Join Mind Loop Solutions as a Lead Generation Associate in Hadapsar, Pune. The team is filling 30 vacancies. No experience? You can still apply. Salary is up to ₹30,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International, Sales | Languages : English

Compensation

The salary for this role is ₹15,000 – ₹30,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, International, Sales
• Languages: English

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Hadapsar, Pune, Maharashtra
• Work type: On-site
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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