Voice Process Associate

Join Mind Loop Solutions as a Voice Process Associate in Viman Nagar, Pune. There are 30 open positions. Salary is up to ₹30,000/month. No experience? You can still apply.

Employer’s description

Handle Australian Customers, Understand Their Current Electricity, Gas Or Telecom Plans, And Provide An Obligation-Free Comparison To Help Them Explore Potentially Lower-Rate Options. Type : International, Sales | Languages : English | Preferred Experience In : Real Estate

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, International, Real Estate, Sales
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: English
• Preferred Experience In: Real Estate
• Someone customer-first and patient

Job at a glance

• Work location: Viman Nagar, Pune, Maharashtra
• Openings: 30
• Shift: 6:00 AM - 3:00 PM | Monday to Friday
• Interview: 9:00 AM - 4:30 PM | Monday to Friday
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Mind Loop Solutions today.